Training is a method of transferring knowledge and ability whereby the individual is taught what to do, how to do it, and why it should be done in a particular manner. Training may be effected on the job and via seminars and internal plus external courses.
People learn by listening, observing, and using their intellectual and emotional capacity. They should be tested to ensure that they meet the required standards.
The importance of the training should be discussed, and trainees should be persuaded in favour of the training. People should be made to realize their own goals and the goals of the firm. Therefore, one must cultivate in them a desire to learn continuously and to promote goal congruence.
A comfortable place, a friendly atmosphere, skilful instructions, and participation of trainees will contribute to effective training. Trainees should be taught one step at a time, with each step being related to their previous level of knowledge and experience. Each step should be more dif?cult than the preceding one, with practice by way of constant tests and case studies with a practical, rather than a (mere) philosophical approach, to keep the trainees mentally and emotionally active. Training should proceed in the light of its objectives specified by the training instructor and duly discussed prior to commencement of the training in question.
Lectures, classroom discussions, visual aids, on-the-job training, conferences, and correspondence courses are all useful methods of teaching and training employees. The specific method(s) of training that is/are adopted depend(s) on the goals of the training.
The trainer should present the new material in several ways and from more than one point of view, using the spoken word and demonstrating with real equipment or mock-ups and audiovisual aids such as charts or motion pictures. The instruction provides opportunities for the trainees to use their eyes, ears, brain and heart, with difficult words being defined precisely. The training package should be split into units as discussed earlier.
Training should be adapted to meet the needs of the individuals who differ in background, knowledge, and ability. Trainees should be allowed to progress at the desired pace, and slow individuals should be given special attention so that they keep pace with the rest. The trainees should be tested on a continual basis, and their strengths reinforced while their weaknesses are eliminated in a polite manner, without excessive emotion. Friendly competition helps stimulate transfer of the desired learning and related application.