When it doesn’t pay to upgrade to First—at least on one American Airline flight–laments of the LA Travel Diva Examiner
I’m back in cool and rainy Los Angeles after a sunny 15-day cruise aboard the all too wonderful Silver Spirit—the largest luxury liner in Silversea Cruises’ fleet of 5 all-inclusive luxury ships. It was fantastical as you may have noticed in reading my various reports. We flew from Los Angeles to Lisbon on Air France in super style in Business Class (we paid extra to upgrade, which was worth it on that leg, but alas, no so on the return on American Airlines to Los Angeles.
It was a very long day, beginning with disembarking the Spirit at 10 AM in Barbados where we flew to Miami to connect with AA flight 1125 to LAX. We were very hungry and tired when we took seats 3 A and B in AA’s 757 First Class section (a privilege that cost us an extra 30,000 frequent flyer miles plus $100 for the two of us).
The flight attendant set the mood immediately when after sighing how we needed a drink and food after having a long, hard day, she snippily replied, “We all had a rough day, drinks will be served after takeoff.” We of course wanted to retort that after paying the extra premium to ride up front we expect to be treated better than that.
Then she tells us there will be no first course of warm mixed nuts, or anything else, with our meal, and no bread because the food hadn’t arrived and the pilot didn’t want to wait for it and delay take off. Okay, fine, but then the service proceeded at a snail’s pace. Drinks came eventually, served by a trainee, male attendant who looked too mature to be just starting out. Then we had a choice of light snacks. We selected the chicken salad, which was okay, but we really could have use some bread with it. When we spied crackers being served with the cheese plate, we asked for some and were given a couple but told sternly, “that’s all we get.”
To add insult to injury the wine was not only fair, but when we asked for more, we were given those cheap little bottles served in coach. No freshly baked chocolate chip cookies, American used to give out its front of the bus passengers, or for that matter much evident TLC. Nor were there the upscale earphone but instead those cheap little gadgets you stick in your ear. It’s no wonder the airline is experiencing problems.
While the motto of your LA Travel Examiner is “never fly coach”, in this case there was little difference, save for a larger, but actually not very comfortable seat that barely reclined and had no foot rests.
Throughout the 5 hour flight I tried to keep positive thoughts by thinking about our Silversea Cruise and how wonderful it was. It helped.
Oh well, it’s not easy being a diva.